MSC Virtuosa Review

Disaster

Review for the Middle East Cruise on MSC Virtuosa
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andras szuromi
10+ Cruises • Age 50s

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Sail Date: Mar 2024
Traveled with children

We love, dubai, and to cruise.

Last year we were with MSC ( seascape) in the caribbean, and hade a wonderful vacation.

I am sorry to share my experience with you, this was the 11th cruise we have been on, mainly in the Caribbean. The main criticism concerns the cleanliness and lack of it, the cabin was not cleaned properly when we arrived, there was food waste in the boys, a half-rotten coffee machine under the bed and no soap in the bathroom.

Cabin Review

the cabin was not cleaned properly when we arrived, there was food waste in the boys, a half-rotten coffee machine under the bed and no soap in the bathroom.

This took about 4 phone calls and almost two days to rectify. There was one day when there was no cleaning of the cabin until 6pm. Not to mention that there was a day when there was no hot water until 7pm, and we received a letter to say that we hope we didn't disturb you.

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