Ruby Princess Review

TECHNOLOGY HAS GLITCHES BUT THEY DON'T SPOIL A FANTASTIC CRUISE

Review for the Panama Canal & Central America Cruise on Ruby Princess
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NavalCruiser
10+ Cruises • Age 70s

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Sail Date: Feb 2024
Cabin: Mini-Suite with Balcony

We chose this cruise for three reasons. The first was a lifelong desire to see the Panama Canal. The second was how much we enjoyed our Alaska Cruise Tour with Princess before COVID. The third was - COVID was no longer a concern to us!

First of all, don't get me wrong - we LOVED the cruise. The staff and crew were amazing, cheerful and helpful (especially our cabin attendant Czar). The food was to die for (perhaps a bad choice of words). The ship was a perfect size for us, just under 2,500 passengers. The entertainment was unbeatable. And on and on. As I said, we LOVED the cruise.

But then there was the technology - the hardware (pendants) and the software. It is apparent, at least to me, that the software has not matured as much as the hardware. The pendants were rarely recognised by our cabin door (unless one of us was more than 10 feet away), almost never recognised at any bar or pub with more than two people in the venue, never worked in the dining rooms, but usually worked boarding and disembarking the ship. Generally, getting drinks or snacks took longer than it would have had we used cards.

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