Trollfjord Review

Poor service, poor ship

Review for the Arctic Cruise on Trollfjord

When reading the Hurtigruten publicity for the refitted Trollfjord you would expect to find an exquisite small cruise ship, what you get is an overcrowded cheaply converted coastal ferry.

The standard cabins are small with low cost fittings. Our bathroom cabinet didn’t close and the shower fitting fell to bits. The bed was uncomfortable.

Dinning was not the highlight one would hope for. Fundamentally the ship has too many passengers for the dinning facilities. To ease this each passenger is given a dinning time in six half hourly slots starting at 5.30 ! It is possible to move between slots if you can be fitted in, however it is virtually impossible to get a table for two. For some people sitting with different people every night might be fun but the choice to dine just with your partner should always be available. The quality of food varied between mediocre and dreadful. Service in the restaurant and the bar was strange. Some of the servers were charming and helpful, others were aggressive and downright rude. One example to illustrate, we got to lunch at 13.45 ,(lunch closed at 14.00) One half of the dinning room was packed so we went to the empty half, we were told it was closed, we asked why, the answer “BECAUSE“, and then a turned back. We sat down anyway as did 30 or 40 others.

Cabin Review

Small and for a newly refitted in poor condition. Cabin service excellent

6 Helpful Votes
next review

Find a Trollfjord Cruise from $4,050

Any Month

Get special cruise deals, expert advice, insider tips and more.By proceeding, you agree to our Privacy Policy and Terms of Use.

© 1995—2024, The Independent Traveler, Inc.