Silver Muse Review

5.0 / 5.0
268 reviews

A cruise product that is in desperate need of updating..There is such incredible potential!

Review for Australia & New Zealand Cruise on Silver Muse
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jwsfun
10+ Cruises • Age 60s

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Additional details

Sail Date: Feb 2024
Cabin: Silver Suite 2

Just off a 14 Day Silver Muse Cruise from Melbourne AU to Auckland, NZ. Weather was good (not great) and par for the course, the Tasman gave us a little bit of bad weather thus we missed Bluff NZ, our second port of call. No big deal, as we were being pampered aboard with staff that was so attentive. No ask was too big or too small. They and they alone are the outstanding element of the trip. The incredible waiters and dining staff who work a triple everyday, (Breakfast, Lunch and Dinner) and do it with such grace. After the service element, things drop off a little. It had been a number of years since I had been on Silversea and it pains me to report that food quality has suffered. Quality of meats and fish, selection of wines, the menus in general. We noticed on the Buffet at Breakfast there are no (Zero) berries while we remember there being huge bowls of various berries previously. Entertainment, the production shows were so bad we walked out of 2 and never attended another one. the Ice Cream at the Ice Cream Spot and frankly every dining room was so bad that's and that's an easy fix!

The Showroom is not equipped (Too low of a ceiling) and the shows themselves seemed really low budget. Drop the production shows altogether and bring on local entertainment or just do specialty acts. Around the ship are various musical acts but none had a "personality". Most rarely spoke. Just wasn't any fun. Same for the trip in the panorama..How many times can you hear "Satin Doll"? Overall the entertainment was just horrible.

My biggest issue is the Silversea product just feels super dated, like it's a cruise from the 90's. A Dress code that no one seemed to like and even I refused to leave the cabin one night so that I didn't have to dress up. Only a couple of Casual nights with most nights a jacket was "Required". Dress code wasn't the only issue... the activities, the music on board, the shows, the menus' everything seemed "dated". My concern with Silversea is that if they do not migrate to a more modern offering, they will not survive without having to dramatically drop rates. It just seemed sort of a mediocre and if it were not for the amazing crew this would get a lower rating.

Cabin Review

Silver Suite 2

Nice and big and so well tended to by Bayu the cabin Steward. . Nice big bathroom with a seperate Tub and Shower. Walk in closet all big pluses. It did come with a butler but while he was pleasant to talk to, he rarely did anything for us.

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