Norwegian Viva Review

4.5 / 5.0
92 reviews

Viva - a floating treasure!

Review for the Eastern Mediterranean Cruise on Norwegian Viva
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SpringsGuy
6-10 Cruises • Age 60s

Rating by category

Cabin
Family
Value for Money
Embarkation
Dining
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Additional details

Sail Date: Oct 2023
Traveled with children
Le Bistro, Duck
Mandara Spa
Family Club Balcony Suite
Mandara Spa
Balcony evening view
eggs benedict
Starbucks "Been There" mugs

Ship: The Viva has the most modern design of any NCL ship we have ever cruised on, with a modern motif and artwork strewn all about the ship. Being in the Prima class, it is a new concept for NCL. Clearly NCL is upping their game to attract a clientele who will pay a little more for a more upscale experience. We’ve cruised on multiple NCL ships (large and small), but this ship is more about service, elegance, and more luxury than the other NCL ships. You can see where they are trying to save by not having as many shops, and the shop hours are only in the evenings. There were no big “super sales”, or pushing to buy this or that. As of this date, based on the size, the Prima and the Viva design has more outdoor space for cruisers to enjoy than any other ship. The outside has a versatile selection of seating, lounging, restaurants, art walks, and entertainment venues. The main pool area is quite small; however, they do have a variety of outdoor lounging options, to include the infinity pools on either side of the ship, and scattered seating about the aft. Overall, there were a lot of beautiful and entertaining venues for eating, lounging, and entertainment. With many smaller options, you’ll have to be more proactive to enjoy the venues you prefer. For example, if you arrived at Indulge Food Hall during peak hours, you’d be lucky to find a seat. All ships struggle to provide enough seating during peak hours, but for the Viva, they should have gone with fewer venues, and more space for the existing ones. However, if you arrive early enough you can enjoy the excellent service, beautiful atmosphere, and a great variety of food. Hudson's, the main dining room is truly elegant. More on that later.

Cabin: We were very glad to sail the Viva on her 9th voyage, in the Mediterranean. We had the family club balcony suite cabin. The cabin was very modern (see photo). It came with a robe, a small room safe, a refrigerator, a spacious bathroom, and larger balcony by virtue of being on the back curvature of the ship. There is tasteful accented lighting with modern art along the wall. The internet access was only “good” (not great), even though we had a Wireless Access Point installed on the ceiling. There were USB C and USB A plugs integrated next to each side of the bed. The inward facing side of the bed has a bedside table; however, the balcony side only has a nightstand. One would think a suite with extra length of the cabin, there would be a bedside table on both sides. We always ask our room steward to remove extra cost provisions from our refrigerator, so we can use it for what we want. There was enough cabinet space for our clothes and personal effects. However, the safe was not large enough for our 14 inch Chromebooks. The bathroom has a large sink, plenty of storage, a glass door shower, standard soap/shampoo dispensers, and has an adjustable height shower head which was high enough for us since we’re tall people. Overall, the cabin was luxurious!

Service: The service was top notch throughout the ship. Granted, it’s NCL’s newest ship and I can only imagine a great opportunity for the staff, not to mention their personal staff facilities are much better than on the older ships. There was always a ready smile around every corner. I’ll say that “Franky” in Hudson’s bent over backwards to make us feel we were the most important people on the entire ship. It’s people like him, who make cruising an experience to remember.

Cabin Review

Port Reviews

Athens (Piraeus)

We embarked from Athens. We directly booked our stay at the Athens Grand Hyatt, which we highly recommend. They have 5 Star food, an authentic Greek style buffet, an amazing view of the Acropolis, and beautiful décor. It costs less if you book directly, versus booking with NCL. We visited the Acropolis, which is a must do when visiting Athens. The Grand Hyatt provides free shuttle service close to the Acropolis. On embarkation day, the drive from the Hyatt was 20 minutes in low traffic. For our taxi, I used the booking.com international transport service, which is prepaid, so we don’t have to second guess what the taxi fare would be. Once we arrived at the port there was a combination of tent and building locations. The building where we waited had good Wi-fi. Pertaining to the logistics, the communication from the Athens staff was very average. Unlike Miami, where you get a boarding group based on when you arrive, you need to pay attention because nobody tells you what’s happening, so I periodically checked on when the lines would open up. So we got in a little later than we had hoped.

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