Pride of America Review

Disappointing

Review for Hawaii Cruise on Pride of America
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Cruise Along Nana
10+ Cruises • Age 70s

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Sail Date: Feb 2024
Cabin: Mid-Ship Balcony

Of all the many cruises we’ve enjoyed on ships large and small, this was by far the worst. Although the ship itself is elegant, good management was sorely lacking. We were told that the ship is always short-staffed because their people can (and do) leave without fulfilling their contracts. Well, I think incentives and bonuses might help. Keep your people happy so your customers will be treated well and thus be happy too. There were a number of times we were made to feel like an inconvenience, rather than as valued guests. Shore excursions were over-priced and just so-so. Entertainment on board was pretty good and the food was adequate. What I minded most was the lack of forethought and organization. Even when disembarking, they had us wait in long lines on the outside deck in the blazing hot sun (even the elderly and disabled), while Security workers sat in the shade to scan our faces before departing. What if it were pouring rain —would that still be the case? All in all, this was certainly no luxury cruise.

Cabin Review

Mid-Ship Balcony

Cleaned once a day, no turn-down service or even an introduction to you steward. Just adquate.

5 Helpful Votes
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