Marella Explorer Review

Always our favourite cruise company going downhill

Review for Canary Islands Cruise on Marella Explorer
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Poplarjohn
10+ Cruises • Age 70s

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Sail Date: Jan 2024

We didn't realise that we were going to a holiday camp. In fairness I have to say that the cleanliness, cabins, shows, restaurants and staff service and attitudes were excellent, however we have travelled many times with Thomson and Marella and as soon as they went all inclusive their product became Benidorm.

You are supposed to at least wear "tailored" shorts in the restaurant but they were coming in with thin cotton beach shorts and flip flops and no one stopped them, it was almost a badge of honour. We were in the top bar mid evening one day and 2 couples were standing near the bar shouting bad swear words and vaping. a bar supervisor turned up stood at the end of the bar for a few minutes and then left. No one stopped them.

On 2 occasions in the same bar ..Indigo we heard from the silent disco a load of customers shouting the follow up to "living next door to Alice" and on another night the DJ played it again while people were dancing and encouraged them to shout the same again. Marella you should be ashamed and this should be banned. On dress to impress night they all dressed as tramps and so many were so drunk they could barely walk. At one show a family allowed their children to run up and down the front of the stage and no one stopped them. There also seemed to be what could have been some stags and hens groups on board and at all the bars including the lovely Lounge they were screaming and shouting and sometimes swearing. Marella you are no longer a low price company and with what you are charging you need to deliver better. We will try you again but have also been using other companies at similar prices and they are delivering true quality cruises.....not holiday camps.

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