We debated long and hard whether or not to spend the money on this trip. We believed all VRC advertised and decided that it would be the trip of a lifetime. It WAS...the worst trip of our lifetime. We were on the Pakhomov. We are WELL heeled world travellers and had SOOO many problems with Viking. They claimed they "didn't know about the closings for Russian Independence Day"???????? They are in Russia, how could they not know that. We had a Cat A Deluxe cabin. Lots of problems with heat and air regulation-no A/C as advertised, windows that wouldn't open,almost no TV reception and internet spotty at best. Our deluxe cabin advertised as comparable to the finest hotel room was shabby, old and not at all what was promised. The bed was AWFUL!!! Some had plumbing problems the whole cruise.
And everyone had issues with the cleanliness...not how it looked, but that is was not at all sanitized-several of us watched carefully because we were concerned. Many of us watched and never saw anyone wiping down the handrails. OK, maybe it was done at night, but should have been done continuously. The stairs on the ship are very risky to navigate, especially for anyone with mobility issues. The room maid wiped everyone's in room glassware out daily with a dry cloth (the same one)...we checked it out. At least 2/3 of the passengers on the ship were very ill with a virus (us, too, but not as much as some). Some were even hospitalized.
The common areas were toatally inadequate for the number of people on the ship. Sometimes they asked that only one person from a cabin come to briefings. WHAT!!! The included ballet performance was specifically aimed at tourists and performed by an amateur troup.