Seven Seas Voyager Review

4.5 / 5.0
354 reviews

Very disappointing tired cabin - appalling stop at Richards Bay

Review for Africa Cruise on Seven Seas Voyager
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Gerald-W
10+ Cruises • Age 60s

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Sail Date: Dec 2023
Cabin: Penthouse Suite
Cabin ceiling 1
Cabin ceiling 2
Stained carpet next to bed
Stained carpet next to drinks cabinet
Stained cabinet in bathroom - also dim lighting
Stained tired cabinetry in bathroom - dim lighting

Our flights, pre/post cruise hotels and transfers were all arranged by Regent. On arrival we were informed that we would be notified about embarkation details - but we weren't. On the morning of embarkation, several hundred guests along with several hundred suitcases were all seen milling around awaiting 5 coaches to take us to Seven Seas Voyager. Two of our party of 4 had mobility problems and this really wasn't the 6 star experience we had paid for and so we decided to take a taxi and get ahead of the crowd.

The food on board Voyager was absolutely excellent on this cruise. This included all the restaurants and the two speciality dining rooms. However, there was an outbreak of gastroenteritis on board affecting a dozen or so individuals - and who knows where that came from as with so many sea days we only ate on the ship!

We undertook several Regent excursions to game reserves. On one of these, the vehicle transporting us through the reserve got stuck half way through the tour and we spent an hour watching the rangers attempt a tow with a wholly inadequate line which kept snapping until eventually a second vehicle rescued us - by which time it was time to leave and return to Voyager by bus. We therefore only actually had around 50% of the time allotted doing the tour but when we complained the maximum refund Regent offered was 20% of the value we had paid. We felt this was quite disingenuous.

Cabin Review

Penthouse Suite

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