Carnival Sunrise Review

This is the worst Carnival cruise

Review for the Eastern Caribbean Cruise on Carnival Sunrise
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Yaimell Velilla
6-10 Cruises • Age 40s

Rating by category

Value for Money
Public Rooms
Fitness & Recreation

Additional details

Sail Date: Dec 2023
Traveled with children

This is the worst Carnival Cruise I have ever been. The food the customer service staff areas and cleanliness is so bad that is not worth any money. The Restaurant staff are the worst they are so rude to the point of telling u the kitchen and bar are closed so we are not going to give nothing. To the point of the manager of restaurant telling you the first day of cruise that they don’t have accommodations for your family so u don’t have a place to eat is so so bad. The cabin without a/c and they didn’t fix it . Like I said the worst cruise they ruined my family vacations. I try sending and email with all my complaints and problems and till this day i am still waiting for them to get back to me. The response the firt email but the second still waiting I think my next cruise will be with another company

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