Viking Hlin Review

4.0 / 5.0
211 reviews

A surprising adventure, & WE LOVED IT!

Review for Europe River Cruise on Viking Hlin
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First River Cruise
6-10 Cruises • Age 70s

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Sail Date: Dec 2023
Cabin: Veranda Superior

This cruise was chosen by our daughter who saw a review of it in 2022 on Tik Tok. It sounded so interesting & different, so all 3 of us booked it together. A day or so before our departure, our ship was changed to the Hlin, because the Tialfi was delayed downriver because of flooding on the Rhine. It was a lovely ship. Decorated for the Holidays, bright, clean & comfortable. The staff could not have been friendlier or more efficient. Food was delicious & our cruise Director, Morgen, was a gem! Unfortunately,because of the flooding, the planned stops & tours had to detour quite a bit. Can’t fight Mother Nature, but Viking went over & above to keep things running as smoothly as possible. We were amazed at their organizational skills in keeping a tour going while they moved all our luggage 5 hrs downriver to a sister ship in Strasbourg. Meanwhile, they bussed us to a lovely, smaller 2 level tour boat where they served us pie, coffee & cocoa & Morgen narrated our leisurely cruise, pointing out & giving the history of all the castles & small villages. In Bingen, they transferred us to larger coaches for our ride to Strasbourg, where we boarded our new boat, the Alruna. We had the same rooms as the Hlin, our luggage was already in our rooms & our new staff greeted us warmly with another wonderful dinner. Unfortunately, Mother Nature (climate change), reared its stubborn head again & we stayed docked in Strasbourg the rest of the time. SOMEHOW, Viking had plans B, C & D ready to implement with different tour stops & markets, wonderful & informative guides ready for us at every stop, and creative dinners & entertainment to keep most people happy. They even arranged for a bus on our last night for people who were flying out of Basel early the next day. Our Cruise Director, St. Morgen, accompanied those cruise goers to Basel, where Viking paid for hotel rooms & took them to dinner, with transportation to the airport the next day! That’s customer service! It’s unexpected times like these, where you have to be able to roll with the changes, engage your sense of humor & patience & appreciate how very hard every single person on all our ships & back in their headquarters, worked to make our trip a very happy memory. We most definitely will recommend this cruise & the Viking Line very highly!

Cabin Review

Veranda Superior

Very clean & comfortable. Loved the heated floors in the bathroom

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