Viking Tialfi Review

Deceptive and Horrible

Review for Europe River Cruise on Viking Tialfi
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Jbartster
First Time Cruiser • Age 70s

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Sail Date: Dec 2023

The experience was horrible from day 1. Arrived day early and stayed in hotel. Departed next morning for the dock, no ship. Went to 2d dock, no ship. At 3rd, there was a Viking ship (not ours) who advised us that we had to go to another hotel to be bussed to our second port. So, missed time in Basel. No text, no email, no communication. Balance of trip was just as bad. Poor communication by management and tour director. Eliminated 2 ports of call, Koblenz and Düsseldorf. Barge ran aground on Rhine and shut down traffic. Bussed for 3 hours around it. Inadequate time to visit most markets. Next to last stop was at town with nothing in it. Could have docked at Rotterdam which was not far from it.

Gave 2 “*” because on board wait staff and attendants were great. Other than that, a snooze fest. Total failure in communication.

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