Norwegian Jewel Review

4.0 / 5.0
2,361 reviews

Worst Cruise Ever

Review for Asia Cruise on Norwegian Jewel
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10+ Cruises • Age 60s

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Value for Money
Public Rooms
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Sail Date: Nov 2023

Point of embarkation was in Manila, this was the beginning of the nightmare in this cruise . Very chaotic embarkation. Port was too old and doesn’t meet international standards . No porters and we had 6 luggages we had to literally push through inside the building . Check in took very long and the representative made 2 mistakes 2x interchanging me and my sister’s pictures and personal info even blaming us. There was no tube going to the ship. It was like a tarmac that you hauled your carryon to the ship. We paid for unlimited internet but 80% of the time we cannot use it because of server problems . Servers at the garden cafe looked grumpy and never greeted us in the 11 day we cruised yet they want us to tip them . Excursions were extremely chaotic when they were waiting to dismiss us. Only 1 gangway was opened when there were hundreds going out for excursions. The problem was compounded with e arrival cards for each port! Port of calls were underwhelming , frankly. We have been cruising over 20 yrs and vowed never will we take an Asian cruise with NCL. They should re consider their ports especially Manila which is old, chaotic and not world class. We are not going to take NCL if possible. This is the worst cruise we ever experienced ! Save yourself $$.

Cabin Review

We were in a balcony cabin suite . That’s just about the only positive thing I can say about this cruise. Everything else was a total disaster !

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