Celebrity Eclipse Review

Poorly operated

Review for South America Cruise on Celebrity Eclipse
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6-10 Cruises • Age 50s

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Sail Date: Dec 2023

Departure was delayed by three and half an hours without any communication even to their own crew members who started sailing away party on deck already but have to cancel it. Captain didn’t apologize for the delay instead just say that is out of our control because the supply loading was slow. C

First port of call at Cabo San Lucas arrived at 1:30pm but the tender didn’t start transfer people until 2:15. by 3:15pm only 4 ticket number were called, we hold ticket number 24, with this speed, we won’t be on shore until dinner time. When asked the crew member, rather than apology and provide a solution, they are again saying that is out their control that depends on the local. I don’t know who is control the operation, but the attitude from ship’s captain to crew member are completely irresponsible.

In addition, the food in main dining room is tasteless and beyond acceptable. We decided to eat in buffet that at least we can add source to flavor the food ourselves.

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