Celebrity Infinity Review

4.0 / 5.0
1,670 reviews

Think about another ship if you're a Retreat guest.

Review for the Western Mediterranean Cruise on Celebrity Infinity
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10+ Cruises • Age 60s

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Sail Date: Nov 2023

Ship is badly in need of an update and suffered numerous mechanical and scheduling issues on the 10 Night Spain/Portugal trip.

Staff did their best but seem to be significantly under-staffed compared to pre-Covid levels so service siffers. Persian Garden was only 25% operational and priority embarkation seems to be only available at beginning and end of cruise.

The cost of the Retreat is hard to justify on these older ships and Celebrity seem to only care about the newer Edge ships. we've been fans of Celebrity but will start to look at other lines that used to be more expensive but now are comparable when you look at the difference in service - Regency, etc.

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