Arcadia Review

The Worst Cruise We Have Been On

Review for the British Isles & Western Europe Cruise on Arcadia
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JayDee33
10+ Cruises • Age 60s

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Sail Date: Apr 2023

We have sailed with P&O several times on Arcadia and Azura and always enjoyed ourselves. There is usually a good speaker programme, quirky things to do and see (vegetable carving!), bring lessons and sessions on sea days and generally good food. We chose this cruise for the itinerary - going to places we hadn't been to before. It was obvious when we met our cabin steward that things had changed - no turn-down service (and o chocolates, which some people seemed to miss most). The penny pinching got worse - from simple things like no body lotion or conditioner in the bathroom, to more important things like the 'Entertainment' programme which was not a patch on previous cruises. There was only one speaker, who we had seen before, and I don't need to know how many people were killed in the Med during WW2 when we were sailing in the Med.

We chose Freedom Dining as usual but there was not much Freedom about it - more like chaos. Long wait to get a table - even to share. A table for 2 could be an hour wait. Tables were not cleared and re-set. Staff levels appeared far too low (more penny pinching) and cabin stewards were brought in to help. The food was adequate at best.

We are booked to go to the Caribbean for 35 days in January (booked originally in March 2020 for January 2021) and are very concerned that the quality of cruising we had experienced before will still be lacking.

Cabin Review

Deluxe Balcony, but with a smaller balcony due to being on the deck above the life boats. Apart from the penny -pinching mentioned above the cabin was fine. I do think that charging for water is mean - everyone needs to drink regularly.

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