This was our first cruise with Regent and our first cruise on a 'Luxury Cruise Line' prior to this we had done over 400 days of cruising on Princess and other supposedly next level down cruise lines.•
Regent is touted as the top of the line in luxury cruising. However, I must say our experience is that they are not.
The service levels were very poor compared to other supposedly lower level cruise lines (eg Princess, Holland America, Cunard). For a line that boasts that every wish is accommodated, there was no rapport between the staff and guests.