Traveled twice on the Scarlet Lady, Everything is great except the Redemption Spa on board. I went there twice, hubby got massage too.
The mud room water outlets were all spoilt when I visited in Sep 2023. And dirty, broken tiles. Marble slab area is cold and hard, no pillows or anything for relaxation. Crowded after 9am. Small hot/cold tubs occupied by people who stayed way too long. Main pool not heated, it's cold. Nothing great. Frankly, worst spa and doesn't live up to standard. Worth only half the cost in my opinion.
Be warned - their upsell tactic is strong and don't always disclose that a different massage for example, will incur a different charge. The charge is small ($269 to $299) but feels underhanded to me to slip it in without informing, making it seem like the choices cost the same. Massage is so-so, husband didn't get the post-massage satisfaction but didn't complain it was bad either.