We have been on many cruises (about 27 now) and have been suite guests for many of them, commonly referred to as Retreat guests. Well, now, on Celebrity they have taken away many of the perks that used to come with being Retreat Guests like no butler service, and the room was just a little bit larger than a veranda room at 3 times the cost. Also, the Sundeck was only reachable by climbing stairs, which made it out of the question for me.
We used to like cruising with Celebrity because of the wonderful way we were treated. Not anymore. People actually told us that these changes had been made to try to bolster their profits that they had supposedly lost from covid but the statements we have been seeing do not support this.
The stateroom we stayed in was on the 12th deck, and was right under the Oceanview Cafe (the buffet) so we heard carts, tables, and chairs moving around at all hours keeping us awake. The balcony was old and rusty and had a roof that extended a few yards so we could not see the sky.