Our family sailed with this ship two weeks ago, with the expectation that we would be able to sail to Nassau, Bahamas as part of the entire itinerary. Unfortunately, we never made it there due to their claim that the ship had propeller issues that interfered with their original plans. With this said, this review focuses on the amenities that the Anthem of the Seas had to offer, and made us wonder which group of cruisers this ship is supposed to be for. In addition, it made us question the quality of service they provided in order to fulfill their goal of keeping people cruising on any type of Royal Caribbean's Quantum Class ships as a whole.
What do I mean by this? For starters, the environment during the sailing. In the Seaplex, crowds of families w/kids made the experience less worthwhile to explore all activities at once. Certain crew members were not so helpful at times when we needed assistance both in regards to our staterooms or at times of getting proper answers with Guest Services during port-of-call at Coco Cay (i.e. one time when asking them where we could get new lanyards).
Then, there were the food offerings that were not only bland but not the expected level of service we expected after sailing on our first-ever cruise on Freedom of the Seas. Buffet food servings didn't just look undercooked, but overcooked as well.