Viking Neptune Review

-- / 5.0
Editor Rating
97 reviews

Outstanding Viking cruise, except for the excursions

Review for Canada & New England Cruise on Viking Neptune
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empress1951
10+ Cruises • Age 70s

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Sail Date: Jul 2023
Cabin: Deluxe Stateroom with Window

I have done Viking Ocean cruises in the past with my daughter, and wanted my husband to experience the luxury of a top-notch cruise line. Viking more than exceeded our expectations in that regard. The ship was immaculate, quiet, and tastefully decorated. We can't say enough about the staff - from the Captain and crew to the wait staff to the room attendants - all were the most friendly, polite people we've ever encountered compared to other ships. All staff members made eye contact and engaged in conversation throughout the ship the entire voyage. There was a totally welcoming and relaxed atmosphere for the length of the cruise, and we never ran into any crowding of any kind including at the restaurants, theater, lounges, spa, pool etc. In the main dining room, the food was superb and was served in a timely manner and gorgeously presented. Wintergarden and Pool Grill offered tasty food also. Since we are not fans of buffet dining, we visited the World Cafe only for the gelato. We thoroughly enjoyed the talented entertainers and attended the nightly shows. The on-board lectures were quite informative and easy to understand, delivered by obviously well-educated historians. There was nothing more relaxing than sipping on a cocktail in the exquisitely appointed Explorer's Lounge. The only downside to our trip was the poor quality of the excursions. We have traveled within the United States, Canada, and Europe, but we have used Tours by Locals or Get your Guide in the past. We wish we had don that for this vacation. Would the sub-par, Viking-provided excursion deter us from using them again? Absolutely not! Just writing this review causes me to want to book another Viking cruise immediately. Happy sailing!

Cabin Review

Deluxe Stateroom with Window

We had a DV2. Previously, with my daughter, we booked a PV2. People have said that you don't spend that much time in the cabin, but, trust me, the extra room in the PV as opposed to the DV is well worth it. If nothing else, it eliminates the shuffling about with the narrow space between the bed and the closet. However, the room was quiet, spottlessly clean, and the beds and bedding very comfortable.

Port Reviews

Montreal

Old Montreal by Foot - guide was pleasant and informative, but the material was dry. Montreal does have beautiful architecture, it was just too many facts to digest.

Saguenay Fjord

Saguenay Discovery - our guide, Lisa, was very upbeat and presented the excursion information well. The motor coach was comfortable and the day was perfect weather for our ride. The excursion description was accurate, and we did have the opportunity to visit all that was advertised.

Gaspe

Forillon National Park Panorama - Don, our guide, wa kind of quirky and opinionated. There were no "breathtaking views" or "geological formations" - just a bumpy 3 hour ride in an uncomfortable, yellow school bus to see a gravel parking lot. The staff at the Micmac Interpretation Site did their best with what they had.

Halifax

Halifax Highlights with Citadel Fortress - Since my husband and I had spent time in Nova Scotia before (highly recommend Lunenberg, Peggy's Cove, and Halifax itself), we wanted to tour the Citadel which we had missed last time. The employees, dressed in period garb, were helpful and congenial. Our guide (wearing a kilt and all that goes with that :D), Russell, made this excursion the most fun of all. His quick wit and delivery had us all in stitches. We were so incredibly lucky to have him assigned to this tour.

Boston

Scenic Salem and Historic Witch Museum - Our daughter once lived in Boston and we should have known the traffic would be a nightmare. More time was spent on the bus than at the "attraction" of the Historic Witch Museum. This converted church is nothing more than a tourist trap, with its cattle-herding process of handling the patrons. The supposed entertainment consists of old and musty mannequins accompanied by garbled recordings. Our guide, Mary Beth, kept pointing out the plaques on the historical architecture as post-Civil War instead of Revolutionary War. And we paid money for this! Come on Viking, we're certain you can do better than this!

St. Lawrence River (Cruising)

I feel that I must reiterate that, on the whole, our Viking cruise experience was near-perfect. Except for those 2 excursions, it was time and money well spent. We chose to have independent time in Quebec City (gorgeous buildings and waterfront). We never left the ship in New York as we were quite exhausted. The scenery on cruising days was beautiful, and the pace of each day unfolded in a very laid-back and satisfying fashion. This was a truly exceptional vacation!

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