Silver Muse Review

SILVERSEA CRUISERS BEWARE - NOT LIKE BEFORE THEY WERE BOUGHT

Review for Asia Cruise on Silver Muse
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ZMichaels
10+ Cruises • Age 70s

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Sail Date: Oct 2023

We had a wonderful experience with Silversea cruising the Baltic before they were recently bought by Royal Carribean, but our recent experience was absolutely the WORST ever even on lines with fewer stars. Note that the Royal Carib is now the most profitable of the big cruise lines, and it appears this profit is being extracted by cost cutting and penurry.

We had looked forward to the "cruise of a lifetime." a month in Asia, and sprung for a luxury suite, midships. The ship itself was tired (scheduled for refitting), dirty rugs, rust on balconies, etc. though our suite was generally well laid out with a living room and bedroom and the attendants wonderful.

However, we were situated directly below the pool deck bar and adjacent to a closet where room service carts were stored. The resultant noise level was like elephants banging the wall and dancing on the ceiling. And when there was a band above, the beating on the ceiling made sleep impossible. While Guest Relations recognized the problem and wished they could fix it, but with a full ship no comparable accommodations. were available. We asked if we could leave after the first half of the trip and have the last two weeks of the journey refunded or credited against a future cruise. This request was denied, so essentially we were captive in an intolerably noisy cabin.

Cabin Review

Intolerably noisy. Ill-fitted for electronics.

8 Helpful Votes
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