Quantum of the Seas Review

Never Again

Review for Hawaii Cruise on Quantum of the Seas
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ToXS
10+ Cruises • Age 70s

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Sail Date: Oct 2023
Cabin: Ocean View Balcony

Our first time with RCI, we expected so much more - at least a quality near that of other cruise lines at this same cost level. The RCI goal seems to be cut corners at every opportunity (even literally cutting off the corners of cabin beds) & to charge extra for everything they can or to keep bugging you to buy all the "extras". The ship interior has all the flair of a social security office: little art & very poor examples at that (snap-shot photos in a cheap frames, life philosophy sayings on walls). Beds are as hard as a blanket on the floor (see my cabin review). A cut back on cabin service (once daily). Very low quality food (tasteless, poorly cooked, little variety). Some adventurous spices and a little salt would help. The wine was either watered down or a very recent vintage. (We usually buy 3 bottles/week - no way!) Restaurant food was only slightly better - up to the quality that should have been in the MDR. Very short on seating in the Windjammer (cafeteria). Same poor quality food here. My compliments to the food designer on the "look" of desserts there, but again tasteless (a sugar shortage?). Very poor layout of the "main drag"- bars so close together that the music from one bleeds into the other, restaurant seating spilling out into the walk ways. Daily activities were a string of trivia contests off of YouTube. How-to activities cost extra. One very dull lecturer. The "library" had a total of 3 English language books (3 warn out paperback love novels obviously left by passengers). We declined the very limited & over-priced excursion choices. RCI must put little investment in guest artists for main evening entertainment (has-been singers from 50's/60's, tired comedians, pathetic/embarrassed married couple contests). However, they did put out for the 2 full cast dance/musical performances. The "Two70" entertainment venue is reserved seating only, which we were not informed about - all taken when we did find out. North Star and a "crows nest" type get-away were both closed for repairs. The active entertainment gimics didn't appeal to us. It is all stuff we could do at home at a cheap theme park. And, all resorts on land have fine pools. Add it up (poor sleep, very disappointing food, dull entertainment, little worth doing on board, few outrageously priced port excursions), it scores near zero. We won't be doing RCI again and won't recommend it to anyone!

Cabin Review

Ocean View Balcony

The mattresses were as hard as a blanket on the floor. An 8-inch triangle was cut out of the bottom corners of the mattress & bed, presumably to give walking space in the little room (9 feet wide). The sliding glass door was very dirty (finger prints/dirt on the inside) affecting the view. However, the view was most obstructed by lifeboats all along the ship so the water couldn't be seen below the cabin. This looked to be the case for all balcony cabins on deck 8 - this, even though there was no note of "obstructed view" when we booked. The shower was so tiny that a person of any girth would have great difficulty using it. Sink was smaller than my home bar sink. Bed sheets so skimpy that they wouldn't stay tucked in through the night. Upon attempting to fix them, we found a very large amount of trash/garbage behind the bed. Room was serviced only once/day. Bed was not made during the day, just towels replaced. Poor lighting & mirror set up at desk - could have been a nice dressing table. Very limited choice in TV channels, eliminating most of the standard cable channels. Only 8 movies offered & cost $12 each to watch. Very frustrating because of the extremely poor daily activity offerings on this trans-Pacific cruise (90% trivia contests) & extremely mediocre guest artist evening entertainment.

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