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Quantum of the Seas Review

Amazing customer service and awesome cruise!

Review for Hawaii Cruise on Quantum of the Seas
6-10 Cruises • Age 60s

Rating by category

Value for Money
Public Rooms
Fitness & Recreation

Additional details

Sail Date: Oct 2023
Cabin: Ocean View Balcony

Hubby and I are loyal Royal Carribean (Platinum) and cruised Quantum 3 weeks ago (Oct 2023) and it was an awesome 9 days (5 at sea) never a boring moment. Embark in Vancouver was a strain as the Vancouver port staff did not recognize the "Key" priority; but the ship staff did reconcile. Overall, the food was average (not bad) but we are not foodies and not critics. We did tour the windjammer but decided it was too crowded, so we tried the Solarium bistro for lunch which was yummy custom soups and sandwiches. We looked forward to every dining room experience with the best dining room staff - on the seas. Our cabin steward made the cruise complete with all the extra attention to detail and little surprises in our balcony cabin daily. The Wi-Fi was intermittent due to ship location - it was efficient near port. The entertainment of the Music Hall cover band; gameshows; karaoke; bingo; and trivia were fun; as a testament; only the early birds got a good seat for the fun. Our 13th floor portside balcony cabin was perfect and spotless. We did enjoy a few onboard special events: a pickleball lesson and The Taste of Royal specialty lunch. Port of call Kona was nice as we did book a rental car and drive to the southernmost point of USA and black sand beach. Port of call Honolulu was perfect as our family picked us up for a lunch date. Disembark was smooth but the Honolulu traffic was horrible, which delayed transportation.

Cabin Review

Ocean View Balcony

Lots of storage with the bonus of an electric teapot. Made more comfortable by an awesome cabin attendant: extra mattress pad; ice bucket which stayed full; clean wine glasses every day; lots of extra hangers; adorable towel animals; printed daily Cruise Compass; and despite rumors of only one service daily - she also checked on us every evening.

Port Reviews


Maui fires changed the excursion availability for Kailua, so we rented a car and explored Kona on our own. Roads going south are 2 lane and very slow.


Awesome lunch at Pier 38 with Oahu family.

5 Helpful Votes
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