Celebrity Infinity Review

4.0 / 5.0
1,664 reviews

Great Itinerary, Poor Service

Review for the Western Mediterranean Cruise on Celebrity Infinity
Miss Accent
6-10 Cruises • Age 60s

Rating by category

Cabin
Family
Value for Money
Embarkation
Dining
Public Rooms
Entertainment
Fitness & Recreation
Service

Additional details

Sail Date: Oct 2023

This is our first time cruising with Celebrity and we chose this cruise line after reading the great reviews and because of the itinerary. But this cruise was different from what we were expecting.

The positives: Embarkation and disembarkation, entertainment, and cleanliness throughout the ship.

The negatives: As soon as we were settled, we wanted to see the ship and get familiar with it. In the Oceanview area, we were asked numerous times to get the drinking package. We also felt the pressure to buy a specialty meal. The food was plain in the Oceanview and in the main dining room. Every day was mashed, crushed, or pureed potatoes. For vegetables, green beans and carrots. Transfers from the ship to the towns, especially in Malaga were over-priced. The staff, while the majority were pleasant and friendly, seemed to be overworked. This is the first and last cruise with this company as our expectations were not in line with the caliber of rating that Celebrity is famous for.

Cabin Review

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