Coral Princess Review

4.0 / 5.0
1,032 reviews

Not Special to Cruise Any More

Review for Around the World Cruise on Coral Princess
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mustangval
10+ Cruises • Age 70s

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Additional details

Sail Date: May 2023
Cabin: Oceanview Obstructed

A second world cruise this one to celebrate retirement and selling my business at 73. Compared to 2011 the list of changes makes for a ho-hum experience. The major is that Princess has gone back on their Loyalty Programme that I joined 15 years ago, The major is that elite was promised free internet and now have to pay. That cost me 1000 dollars additional, Perhaps I would have reluctantly accepted that the internet service did in fact work effectively. It didn't in spite of the new system of the internet they profess to have now or promise to have. This led to an overworked not peasant internet team trying to solve the problem for virtually every person. no.

The next disappointment is the small cutbacks that made cruising so much more special than any other form of having a holiday including but not exclusively, no chocolates on the pillow at night, no coffee cards, no happy hour, no flowers on the table, no petit fours, no two-day laundry for elite (which means you need fewer clothes), no lobster on special formal nights, menus in main restaurants including buffet were same with dessert cakes being the same with just additives to the vanilla to call them something different. Bland and flavourless food that you felt you were in a standard canteen. Best food in pay restaurants but that is now too expensive for us ordinary people now living on pensions. Pay for room service now too. Too many little changes add up to that not feeling special feeling. The standard in the Bayou with one manager in charge was a pitiful experience, when a new one got on it was fabulous. Too many inconsistent standards. Fabulous crew though generally, as in serving staff, and they were the best part of the cruise. The fares are now increased 50% overall and that will mean cruising on Princess won't be the best choice for those of us who as does the inconsistency of the knowledge of the cruise front desk staff. An appalling experience with some staff and fabulous with others. appreciate that Princess serviced New Zealand. Getting off at ports, especially tender ports needs to be looked at.

My last comment is that the captain made the experience better - we had Captain Pears come on in London and he was visible (most staff were not often visible or particularly friendly till then) he explained the safety drills, and the white-dressed officer's interaction improved. Again the choice of senior staff made a different experience for the passengers - the Bayou Manager and Captain were two examples of the need for Princess to think about the selection of their senior staff positions and to make more of an effort to keep their eye on these things.

Cabin Review

Oceanview Obstructed

The cabin staff were amazingly great. Made the cruise special by working around my different daily routines, Nothing was ever a problem. When I had sleep problems he suggested he turn around the bed format and that made an amazingly different experience. The cabin itself was tired.

Port Reviews

Komodo Island

An expensive nature walk basically.

Very hot long queues to return to ship.

Waste of money.

Cobh (Cork)

The best port experience, the town comes out for so many cruises and it is always the same and getting better every time we go there. Really nice cultural experience. Highly recommended.

Auckland

Everything there when you get off the ship for just walking around shops.

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