Marina Review

Overcrowded, understaffed and poorly managed

Review for the Western Mediterranean Cruise on Marina
10+ Cruises • Age 60s

Rating by category

Value for Money
Public Rooms
Fitness & Recreation

Additional details

Sail Date: Sep 2023
Cabin: Verandah Stateroom

We've sailed 11 times on Oceania over the past 14 years. This is the first time we actually felt ready to disembark the ship and move on. We always felt Oceania was something special over the years, but they've cut a few too many corners this time. The ship felt overcrowded and understaffed. Speciality restaurants are still good, but the main dining room is totally cut back in service and in food quality. Sommeliers are short in supply and generally lacking in knowledge. Shuttle services in port are inadequate, with guests standing in line in the pouring rain. Entertainment has really gone down hill (tap dancing duo, an aged comedian and the same production shows they were staging five years ago). Afternoon tea is now desperately understaffed, you are lucky if the cake trolley reaches you. Bars are understaffed. On top of this, Oceania are now bundling alcohol and shore excursions into the fare, amenities that many people may not want. We missed three ports due to weather (St Malo, Le Verdon and Tangier) though we surprised to learn that Silversea got their similar sized ship in and out of Tangier on the same day we were supposed to be there. We had a really scary incident when the ship took a sharp turn into port and spewed much of the contents of the swimming pool across the decks, crockery went flying and people screamed. We will look elsewhere next time.

Cabin Review

Verandah Stateroom

The cabin is fine, though the bed is less comfortable than Oceania beds used to be.

11 Helpful Votes
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