We were really looking forward to our cruise on the Queen Victoria. We have cruised with Cunard on four other occasions. Unlike the other cruises we have taken we found the staff to be the worst we have had on any other cruise ship we have been on and we have done over forty cruises.
The reception on the ship was none existent and it just got worse from there on. No one smiled or acknowledged us hardly on the whole trip.
We went to dinner on the first night and waited forever to be served and when the food came it was average to say the least and the choice was limited. This was the only night we ate in the Britannia and after that we ate every meal in the Lido as did many other people. We have never done this on any other ship we have been on. The quality of the food in general was very poor. I have never tasted such tasteless prawns and tough steaks. You can also see other cutbacks. Was more like carnival than cunard.
Cabin set out good. Balcony was good size and in good position. Only problem it was opposite where they kept linen and work station so every time we came out of room there was rubbish, dirty washing and a hoover.