MSC Armonia Review

4.0 / 5.0
388 reviews


Review for the Eastern Mediterranean Cruise on MSC Armonia
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10+ Cruises • Age 50s

Rating by category

Value for Money
Public Rooms
Fitness & Recreation

Additional details

Sail Date: Jun 2023
Cabin: Junior Balcony

We have cruised over 14 times with many different cruise lines. This was our 30th wedding anniversary and a cruise to greece.. What a mess! The staff was completely understaffed, disgruntled and overwhelmed! Getting a drink was a nightmare! The food was terrible! We were so disappointed! The dining room is usually such a memorable experience.. Not on msc! The buffets were not replenished and dirty tables everywhere. The cabins were not properly cleaned and we were welcomed by a big handprint on the wall! Worst of all.. The captain skipped a port after only 30 mins claiming wind? While two other cruise lines tendered their guests and we watch from the 8th deck sun chairs! I spoke with two employees. One so stressed out i told her to switch cruise lines and explained the lack of service and adequate staffing is not the norm on other cruise lines. Another staff member in the salon who had just joined msc said it was the worst mistake ever and the food was terrible. The entertainment was so poor. We have experienced high quality shows and entertainment on royal caribbean, princess and norwegian. This was so bad we walked out.

i attempted to contact msn on multiple occasions by email, reviews, phone calls, and have worked with cruise direct.. Neither company has tried to compensate us for the losses on this cruise. Msc finally called toted they were the fastest growing company in cruise business and we’re not willing to rectify the situation.

Msc has many other poor reviews. Msc your guest are less than satisfied!

Cabin Review

Junior Balcony

Needs a deep cleaning and the cabin needs to be updated. Handprints on the wall and upon entering we had to ask for toilet paper

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