Norwegian Sun Review

Disappointing

Review for Alaska Cruise on Norwegian Sun
Time2Smile
2-5 Cruises • Age 60s

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Sail Date: Sep 2023
Cabin: Mini-Suite

Never cruised with Norweigian before and we kept an opened mind. The steak is a good bet and in general the food onboard was ok. In the Bar and Grill the chicken was under cooked and don't expect the usual Buffalo sauce. This was sweet and thin. Starbucks ran out of dark roast coffee on the 4th day! We only drank dark roast therefore our package was wasted. The bar ran out of Baileys too. Our Balcony Suite cabin was clean however the toilet would not flush, the bath tub was not draining properly (maintenance fixed the toilet but not the tub as apparently this is usual to have water up to your ankles) and a light bulb above the tub burnt. After three calls to maintenance we gave up on this. While sitting on the balcony enjoying the view we got sprayed on my a hose up above as apparently maintenance was about to clean the balcony glass never checking if anyone was there. when we yelled the hose was lifted up no excuse, nothing. The activities are numerous if you like Trivia, lots of Trivia. as for the entertainment this was not very exciting or good. one exception to note was the group Domino Effect. This was a trio who played exceptionally well and the signer was amazing. The members are Mey Bazan, Fernando Caram and the charismatic Santiago. What a group!!!! Hope to see them on another cruise line soon. On the last evening they were playing a set when cruise director along with other members of another show we on the side talking so loud that we the guests could hardly hear the singer. This was very rude and unprofessional of the cruise director, Elizabeth's part!!! Manners and consideration please. On other cruise lines we sailed before the Captain would come on the speaker daily to give the cruisers an update of our location, sailing speed etc. Apparently this is not done on the Sun. It would have been appreciated to hear from the captain especially when we entered a big storm. Some advance warning would have been appreciated by many. The captain did an announcement immediately following his Q & A period with some cruisers.

Would we book again with Norwegian. NO. We have two other cruises within the next 5 months with another cruise line. Can't wait to see what is in store for us.

Noteworthy ~ Domino Effect (Musical Band), Jose (Bartender) the singing pastry chef and assistant (those ladies lite up the dining room),

Cabin Review

Mini-Suite

The cabin crew was amazing. Cudos to you.

Our Balcony Suite cabin was clean however the toilet would not flush, the bath tub was not draining properly (maintenance fixed the toilet but not the tub as apparently this is usual to have water up to your ankles) and a light bulb above the tub burnt. After three calls to maintenance we gave up on this.

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