Radiance of the Seas Review

4.0 / 5.0
1,236 reviews

Radiance of the Seas - First time on this older boat, and it shows

Review for Alaska Cruise on Radiance of the Seas
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First Time Cruiser • Age 50s

Rating by category

Value for Money
Public Rooms
Fitness & Recreation

Additional details

Sail Date: Sep 2023
Cabin: Ocean View Balcony

My first time on a cruise. Booked in April, 2023. Two weeks before we are about to start our one-week land tour, RC had to cancel the 9-1 sail due to "propulsion issues". Then one week before we start our land tour, RC cancelled the 9-8 sail due to the same "propulsion issue". We fly out on 9-9 for the land tour, not knowing AT ALL if there is a 9-15 sail. I think we were notified on 9-13 or 9-14 that we were, in fact, sailing out of Seward on 9-15. WHEW! that was a bit stressful. On the bus ride to the boat, we find out that some weather was keeping us docked in Seward for three (3) days. OK, safety first I guess, but we couldn't find any of the weather were we being told about online. Stuck on the ship for three days instead of a hotel room should be ok we thought, but, that meant we lost three excursions and did not make it to Juneau, Skagway, Haines or Icy Strait. Bummer. Go to the Windjammer for my first meal onboard. A variety of food to choose from. I got several different choices, and a hot dog. Halfway through eating said hot dog, I put it back down on my plate, where I saw the BLUE MOLD on the bun!! Not sure how much of that I ate, but brought to attention of Windjammer staff. Took down my name and stateroom number. Was told I'd be contacted by management. Three (3) days later, I was at guest relations to check on my account and mentioned this incident. They had no record of it. Later that evening, Rolly the MGR met me in the main dining area and apologized. They sent my cabin four vanilla cupcakes as a peace offering. REALLY? So after dinner, went to pool in Solarium. OOPS, sorry. That pool is drained and closed. OK, then I'll go to the casino. OOPS, the casino is closed. Apparently, some things are not allowed to be open while at the dock? They should be communicating that better. Four out of seven days, the hallway on Deck 8 where my cabin was reeked of RAW SEWAGE. So bad that we tried to stay out of it until bedtime. Guest relations said they are working on the pipes. For real? The rest of my family that went tried to make the best of these issues, and I did too. For the amount of $$ you spend, I expected more. This is an older boat, and it shows. Food overall was marginal at best. Everywhere you went, it was like a flea market. Stuff for sale EVERYWHERE. The effort they put into marketing merchandise for sale should be redirected towards better food quality/choices/temperature. One thing I can say without a doubt, the staff in general were outstanding. Martin and Luther at the Windjammer. Heather and Foday in the main dining room, and Reinan our cabin attendant.......all were fantastic.

Cabin Review

Ocean View Balcony

Clean, well attended. Reinan did a great job. Some floor tiles in bath/shower area are loosening up and sliding around. Surprisingly, a lot of storage space for two people

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