Emerald Princess Review

4.5 / 5.0
1,872 reviews

Great crew

Review for Canada & New England Cruise on Emerald Princess
Boz50
2-5 Cruises • Age 60s

Rating by category

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Sail Date: Sep 2023

We loved the crew. Everyone was very helpful and very pleasant. The ship was average but it does need some work. Very limited outlets in the rooms. Our bathroom stunk from floor drains that are never cleaned. These should be cleaned and sanitized regularly. We had to keep the bathroom door closed so we could sleep at night and it wasn’t odor from human waste. The sill on our sliding door to the balcony had a metal plate that was supposed to lay in the groove when the door is opened but ours stayed in the up position and was a trip hazard.

The princess App is not very helpful and is hard to use. There are many restaurants and the App is confusing about which ones apply to your cruise package.

I will be cruising on Holland America as I have always had 5 star service with them. The cabins are spotless. The food is gourmet and the value is outstanding.

Cabin Review

Bathroom drain smell would gag a maggot.

12 Helpful Votes
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