Brilliance of the Seas Review

4.0 / 5.0
1,567 reviews

The Good the Bad and the Ugly

Review for Alaska Cruise on Brilliance of the Seas
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10+ Cruises • Age 90s

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Public Rooms

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Sail Date: Sep 2023
Cabin: Grand Suite

We chose the ship because we had friends in Sitka and wanted to visit them and wanted to leave from Vancouver where we also looked forward to meeting old cruising friends. We were 4, Dad, son and two faughters, all Seniors but all Diamond on RCL. I was in a wheelchair for getting on and off and for longer on board ventures. We booked a 2 bedroom Grand Suite because it met our needs for separate beds and was in a great central location. Coming from Orlando the day before sailing was routine, flights full and spartan, hotel was just for a night.

Getting to and from Vancouver was the worst part of the vacation, but the cruise itself was, for the most part, great. Weather was normal for September, cloudy, rainy and 50s but we didn't suffer. The ship is older and smaller and has few of the cattchy features- no ice rink, aqua theater, or Royal Promenade, but still provided shows and lots of activities. We didn't make use of many activities, our cabin was too cozy.

The ugly phase of the cruise began at embarkation which was chaotic and frustrating. We entered in the basement of a shopping center and were boarding with two other ships which was confusing for everyone including staff. It was really bad. Then when we got to our 2 bedroom grand suite we had a fight for our bed arrangement, so our early experience was not so good.

Cabin Review

Grand Suite

We had a real battle to get our bed arrangements as we had been promised. Literature all said the two bedrooms would have twin beds which could be combined but our master bedroom had a queen and we were told it could not be separated. Lots of conversation with engineers and others finally resolved the problem and we got our twins. The two bedrooms are tiny, no outside windows but had necessary features yet very few outlets, for 110 or computers. Balcony was also small but in Alaska balconies aren't so important.

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