Resilient Lady Review

5.0 / 5.0
324 reviews

Sad Experience - Do Not Recommend

Review for the Eastern Mediterranean Cruise on Resilient Lady
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romoore08
10+ Cruises • Age 60s

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Additional details

Sail Date: Sep 2023

Choice this cruise to experience something special for our 25th wedding anniversary. Looked forward to all the “special treatments” that were promised and “sold/advertised.”

Sadly, from the moment we arrived into port fir check-in…the unorganized issues and poor customer service began.

We paid extra for priority boarding and a special pre-boarding party …. Was rushed away and ignored when tried to explain our package …. Missed the pre-party and after having to wait over an hour to even be allowed to board, was pushed into ling regular boarding line until we finally found someone passing by to stop and listen and then finally past through to priority area. (Not a huge deal, but when you pay extra for something, you do expect to receive it!)

Cabin Review

Did not receive room with balcony we explicitly asked for when booking 1 1/2 years in advance.

When asked once on board we were told ship completely full could not change. Yet when we gave our first review on board explains the many issues encountered by the first 2 days. The supervisor offered us to switch rooms because they did have a couple empty. (But at that point it was 3rd day of sailing and did not want another hassle to deal with (like repacking and moving rooms) so said no. However, once again felt lied to and deceived by Virgin/staff.

Port Reviews

Athens (Piraeus)

Loved loved loved Athens. Definitely recommend for a wonderful vacation destination…

Santorini

Beautiful to get pictures from afar. Too touristy and congested to enjoy two main cities.

Rhodes

Beautiful port and amazing excursion. Highly recommend a pottery tour.

Bodrum

Amazing excursion. Definitely recommend the Ephesus tour. Phenomenal

Mykonos

By far the most amazing port & destination. Advice to spend the night on the island if possible. Breathtaking, fun, friendly and most romantic!!

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