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Celebrity Summit Review

So disappointing!

Review for the Arctic Cruise on Celebrity Summit
2-5 Cruises • Age 60s

Rating by category

Value for Money
Public Rooms

Additional details

Sail Date: Aug 2023
Cabin: Ultra Deluxe Concierge Class

We chose this cruise for the itinerary for Iceland & direction and timing (Our 25th). Our first and very likely LAST on Celebrity (previous on Princess/HAL). I was so disappointed in stateroom (UD Concierge), food & service. The food as many of the Elites we met in the MDR also agreed was just very, very repetitive, often slow & frequently not good. Had two hour-long waits there for our mains. We did appreciate being able to make reservations for the MDR & had the same table & time every night, which we do prefer. Wait staff were very good. But we really hated the feeling of being "nickel & dimed" everywhere when we had gone "all-inclusive"! Many of the beers & cocktails were over 10 bucks, (like 11 or 12) so there were charges, often $1.20!. The lounge staff were incredibly inconsistent about collecting it too - many would just ask our room number or what package, but some wanted a card and only once did we have to sign. If they were having a bad day though, they would ask for SeaPass cards from each of us, even though X requires a couple to have the same beverage package. The included wi-fi was truly awful (speed test showed 1 & .5) and even the premium that one of us paid for was very spotty and slow. When we discussed it at the help desk the staff there tried to gas-light us with "you're phone is old" (it's not & neither was the iPad) and "you're the only person on the ship with a problem", like routers don't need resetting and bandwidth doesn't vary - I may be older now, but I've been in tech since the mid 90's! On our last sea day I even got a sales call on the stateroom phone from the spa! Seriously - now you're robot-calling my stateroom!! (Stateroom itself will be covered below. ) Every Elite told us it used to be a lot better, but the new management was cost cutting while raising prices & we heard a lot say they were thinking of changing lines. And with the new plans to base most ships out of FL on 7 day Caribbean cruises seals the deal for us. We're West Coast folk & never want to see that state again, so we've already booked Baja CA for the Spring elsewhere.

Cabin Review

Ultra Deluxe Concierge Class

Ultra Deluxe Concierge - what a let down. It was an unsold veranda connected to a Royal Suite. It (6136) did have a deeper balcony, but not much use in the North Atlantic! Room was clean & the steward (or Retreat Host) excellent, but I couldn't recommend this category for the paltry benefits they gave us. Internet here was awful too. We also often felt the "Classism" with the all suites that were surrounding us & while we had no issues with the deck or being aft, and we did like the easy access to the stairs/elevators, we don't recommend this location.

Port Reviews


very nice - used our OBC to do an excursion to Godafoss waterfall - awesome!


Awful port stop in Nanotalik - there is NOTHING to do here, no shops or food open, just a long walk to a tiny museum. Many people just got off the tender & right back on. Total waste

Prince Christian Sound

Highlight of the whole trip was the scenic cruise through the sound - Captain did an amazing job & we had perfect weather! We thought it actually better than Glacier Bay.


took the X provided HOHO bus - it was decent, ran often & had live guides - two of ours just told the same jokes & personal stories over & over, which we tired of & got off & on the next to escape

St. John's (Newfoundland)

Excellent stop - such a cute downtown & dock was right in the heart of it. Got a free walking tour at the Courthouse from Amber at Come from Away. Great pubs, beer, ice cream & shopping right on the main drag. Very enjoyable!


No tour here, just went ashore - there's stuff to do here, so didn't feel like we missed anything


We loved the city! We were there 5 days before embarkation & took a lot of tours & museums, etc. Awesome place, easy to get around, SAFE & clean & everyone spoke excellent English!


Disembarked in pouring rain & walked 5 minutes to our hotel for a few days. The Seaport is a nice area, clean, easy walking. Did no organized activities here - we took ride-shares to Boston Common area & the Freedom Trail area for fairly cheap & explored on our own.

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