We chose this cruise for the itinerary for Iceland & direction and timing (Our 25th). Our first and very likely LAST on Celebrity (previous on Princess/HAL). I was so disappointed in stateroom (UD Concierge), food & service. The food as many of the Elites we met in the MDR also agreed was just very, very repetitive, often slow & frequently not good. Had two hour-long waits there for our mains. We did appreciate being able to make reservations for the MDR & had the same table & time every night, which we do prefer. Wait staff were very good. But we really hated the feeling of being "nickel & dimed" everywhere when we had gone "all-inclusive"! Many of the beers & cocktails were over 10 bucks, (like 11 or 12) so there were charges, often $1.20!. The lounge staff were incredibly inconsistent about collecting it too - many would just ask our room number or what package, but some wanted a card and only once did we have to sign. If they were having a bad day though, they would ask for SeaPass cards from each of us, even though X requires a couple to have the same beverage package. The included wi-fi was truly awful (speed test showed 1 & .5) and even the premium that one of us paid for was very spotty and slow. When we discussed it at the help desk the staff there tried to gas-light us with "you're phone is old" (it's not & neither was the iPad) and "you're the only person on the ship with a problem", like routers don't need resetting and bandwidth doesn't vary - I may be older now, but I've been in tech since the mid 90's! On our last sea day I even got a sales call on the stateroom phone from the spa! Seriously - now you're robot-calling my stateroom!! (Stateroom itself will be covered below. ) Every Elite told us it used to be a lot better, but the new management was cost cutting while raising prices & we heard a lot say they were thinking of changing lines. And with the new plans to base most ships out of FL on 7 day Caribbean cruises seals the deal for us. We're West Coast folk & never want to see that state again, so we've already booked Baja CA for the Spring elsewhere.