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MSC Preziosa Review

Excellent experience and customer service

Review for the Baltic Sea Cruise on MSC Preziosa
2-5 Cruises • Age 60s

Rating by category

Value for Money
Public Rooms
Fitness & Recreation

Additional details

Sail Date: Jun 2023

I chose this cruise because I was interested in exploring Norwegian Sea all the way to Germany! I have not been before, but my first time over here was excellent. I can wholeheartedly say that MSC's cruises have been my favorite from my previous cruise experiences. It was packed with various amounts of food, leisure activities, and other events. I truly enjoyed my relaxing vacation here. Everything was amazing about the cruise from the foods to the various events offered. MSC has truly raised the bar as not only are their packages top-tier, but their customer service is too! I specifically want to shout out one housekeeper who was respectful and considerate of my time there! I believe his name is Rayesh(?). He cleaned my room well and by the time I returned from dinner, the room was as if I did not sleep in it! I am amazed by the respect and care he has put into his job, as I know it is not easy! Thank you in MSC cruise members and staff for making this one of the best cruise experiences I have gone on! :)

Cabin Review

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