Sapphire Princess Review

Excellent experience overall

Review for Alaska Cruise on Sapphire Princess
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2-5 Cruises • Age 70s

Rating by category

Value for Money
Public Rooms
Fitness & Recreation

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Sail Date: Jul 2023
Cabin: Balcony

This was a 'cruisetour' to Alaska, starting from Anchorage and ending in Vancouver. The land portion consisted of a first night in Anchorage (stay was at Princess' Captain Cook), second night at McKinley Princess Lodge and third and fourth nights at Denali Princess Lodge. Honestly the stay in Anchorage and McKinley was 'irrelevant' - meaning these were not worthy stops as far as interesting places to visit. Anchorage is simply a 'stopover city' with nothing but restaurants and hotels, not much of a selection for shopping. The Captain Cook hotel was 'very average' - it felt like a slightly upgraded motel, no finesse was present. McKinley was located in a very isolated area; food at the lodge restaurant was very substandard and served with poor service. For example; I reminded the waitress she did not ask how I wanted my burger done. Response "hamburgers are served well done" - in other words, don't even bother with stating your preference. This was an expensive restaurant! Denali had a better selection of restaurants, with better service - at reasonable prices! Denali Lodge also had an extensive shuttle system so you were able to visit various attractions nearby. We then traveled via rail from Denali to Whittier/Anchorage to meet the cruiseship. This was a fabulous ride with great scenery BUT it's a long ride (almost ten hours) which got 'old'.

The cruise itself was well run; great selection of restaurants, (plenty of) drinks, entertainment (almost non-stop). Despite being over 90% full, there were few instances of waiting at long lines. I found the 'customer service' desk area 'spotty' - specifically, you got good assistance if you got a good agent (they were not all helpful so keep trying). We stuck to the 'standard restaurant' options, which was more than enough selection. The desserts were (in general) presented well, but the taste was consistently lacking.

I enjoyed Princess and look forward to scoring a better deal on my 2nd cruise as a returning guest.

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