The Heart of Bordeaux cruise on the Prinsendam met or exceeded our expectations except for some unfortunate experiences in the aft 200 level cabins.
We embarked in Amsterdam after overnighting at the HAL booked Renaissance. Getting to the ship was somewhat chaotic as the same buses loaded with luggage dropped off passengers at the hotel while many of us new passengers were waiting to board the buses with our luggage sitting on the street outside the hotel. Despite the hectic transition embarkation was handled smoothly and professionally and we were on board in less than an hour after arrival.
The Prinsendam remains a wonderful vessel, clean and well maintained.
Never, ever book 200 series aft cabins on the Prinsendam. Terrible engine noise and vibration which worsens as seas get rougher. Veranda cabins in this area get water draining and spilling over on them from aft pool making them unusable. Avoid these cabins at all costs.