Symphony of the Seas Review

4.5 / 5.0
392 reviews

Ports nice but excursions not great

Review for the Western Mediterranean Cruise on Symphony of the Seas
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2-5 Cruises • Age 80s

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Value for Money
Public Rooms
Fitness & Recreation

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Sail Date: Jul 2023
Traveled with children

We have been on at least four cruises with Royal and we enjoyed the cruise to Europe last year that we took with our daughter and two teenage grandsons. The cruise was a nice experience for them with all the various activities aboard that they took advantage of along with friends that they met. They took private excursions along with other friends. My husband and I took excursions with Royal and were disappointed in the guides, and how they handled situations that happened. We believe strongly that guides should have first aid kits available if needed as in the case of my husband, especially accessible tours. We would like to see more mild activity tours offered for shorter periods. The tour to Sorento was just too crowded with a number of ships in at the same time, difficult to locate our guide. Marseille, II went off with the family and enjoyed the fresh air , cafes and shops small seaport area. The lake tour was pleasant, beautiful scenery.

The food in specialty restaurants was good, but not served hot and the same in the dining room. Service slow for specialty restaurants as well as Key breakfast. The shows were good especially Flight highly recommend for creativity and Hiro nice outdoor area. The dining room server was very observant about my allergy, although there were too many selections offered that didn't have nuts including deserts even in the Windjammer. We did appreciate the listing of the ingredients. and washing hands before entering nice improvement. We had Key membership which was great to embark early, have a nice lunch and have luggage waiting by cabin. The day of departure, we had breakfast, first and only in dining room took more than 45 min. to serve us. We got off early nice. One complaint about Key was priority to shows, we were turned away first night Hiro no seating. There should be designated area for Key members which we didn't notice in other shows attended.

We did have a lovely balcony cabin and our attendant was wonderful.

Cabin Review

Our balcony cabin was situated well although next time we will as for forward since we did a great deal of walking. Our attendant was wonderful. Mervin

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