Initially, this cruise was chosen for its value--an exceptional offer was made that our cruising buddies noted and we followed through by booking the cruise as well as the pre-trip in Switzerland. We had wanted to go on a larger, better-known cruise line. We were not disappointed in the Grand Circle Cruise Line. The river boat River Harmony that holds 140 passengers was beautiful and had all the amenities that we needed. The crew including the ship captain and All his mates were so professional in handling the boat through the many locks, curves, and ports of the rivers (Rhine and Mosel). Our hotel manager and his staff that handled all aspects of our comfort on the ship were exceptional. The dining was over the top with a chef that was diligent in all aspects of our meals and the choices we had at each meal. Our three program directors worked well together and were very instrumental in making this cruise such a memorable occasion. What else can I say! I know now why the advertising is limited--their customers are their banner. We met people over and over on the ship with 3, 10, 20 and 31 trips with this cruise line and their counterpart Overseas Adventure Travel. Try them if you are looking for something special.