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Scenic Diamond Review

Disappointed is an understatement terrible quality tours and food

Review for Europe River Cruise on Scenic Diamond
Deedon10
10+ Cruises • Age 60s

Rating by category

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Sail Date: Jun 2023

Have been on many many river cruises and though this might be a nice change as I never have been with this company before well it is my first and last .I can’t really find anything that I could say that says 5 star at best 3 star food was the worst I have ever experienced the quality of the products were just underwhelming I had paid over £5000 for one person on a French river cruise I expect first class food that was not the case I even bought my own bread and butter on several occasions tours were very very poor and ate out several times this was the most disappointing experience I have ever had the tours were nothing to right home about and there was always problems with the voice box .I asked to be served drink on deck and was told they did not have the staff to do that but on a few occasion they did I would have expected that should have been part of your experience well what can I say I expected a 5star experience and I most certainly did not I have been on two previous cruises this year in April uniworld and May Tauck and both far far exceeded the service food and tours that I had with Scenic and just feel ripped off the majority of the boat had paid half price so I have a feeling they were trying to claw back some of the money they would have lost due to this SCENIC is a big No for me and would not recommend to anyone I saw rubbish sailing down the river at this point we were the only boat about and I checked veg and fruit pealing had been thrown overboard I have pics but not great I don’t think we sailed for more than a couple of hours at any point many great rivers to see and I have done many so take a close look before you book your next cruise

Complained to company and basically said it was my opinion well it is

Cabin Review

Had booked the single cabin middle deck this cabin should not be used there was a open stair right next to the cabin a hazard in my opinion the room had a single bed and a very very small space not what I was expecting i have traveled on many occasions and this was by far the smallest room I have ever been put in I complained and was moved to another room

4 Helpful Votes
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