This was our first cruise so we have nothing to compare it to but we all thought it was amazing. The staff were friendly, polite and nothing was too much trouble. A special mention must go to the wonderful Jose who looked after our corridor. He was a perfect gentleman and made our holiday extra special. The ship was immaculately clean and our cabins on deck 12 were lovely. The food was plentiful and delicious. It did get busy at times but it was never chaos as others have described. If you chose your times carefully it was easy to get food and be seated. We never had to wait for a drink. There was more than enough to do for us and our 2 sons aged 22 and 19. It was our best ever holiday and I am baffled by the negative reviews. We will certainly cruise again with P&O.