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Le Lyrial (Ponant) Review

Overall a good experience although the company do not respond to criticism/complaints

Review for the Eastern Mediterranean Cruise on Le Lyrial (Ponant)
First Time Cruiser • Age 60s

Rating by category

Value for Money
Public Rooms
Fitness & Recreation

Additional details

Sail Date: Jul 2023

The ship, food and staff were fantastic, and there were a couple of extraordinary meals. These were cooked by Rashid from La Mamounia in Marrakesh.

However, the overall experience was marred by the wi-fi, which was appallingly bad. It was slow and didn't really function well. It also only allows one device to be connected at a time. In this day and age, good internet access is critical and expected.

We booked 3 excursions, two of which were advertised as swimming and snorkelling. On one of the trips, there were no snorkels!

Response from SaraM, Ponant Cruise Specialist

We’re so happy to hear about how much you loved the ship, food, and staff on board! Our entire team works hard to please all dietary restrictions and interests, and we’re delighted your trip...

Cabin Review

10 Helpful Votes
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