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Silver Explorer Review

Late Itinerary Change Devalued Cruise; Comments to Silversea Completely Ignored - Guest Relations Non-Existent

Review for Australia & New Zealand Cruise on Silver Explorer
10+ Cruises • Age 70s

Rating by category

Value for Money
Public Rooms
Fitness & Recreation

Additional details

Sail Date: May 2023

We chose the 18 night Cairns to Broome cruise as a way the see several key things in Australia: snorkel at the Great Barrier Reef; have meaningful experiences with several indigenous communities; see the Kimberley Region in all its glory.

I sent a letter to the company president and to Guest relations which included the following points:

• Very late itinerary change (April 7) severely reduced the attraction of this cruise - including dropping the most interesting of the indigenous stops

Cabin Review

3 Helpful Votes
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