Our room was very nice and our cabin steward was excellent. The excursions were good and we enjoyed them all. itinerary was excellent, but this was our eighth cruise and our first NCL cruise. The buffet area was very congested and poorly setup up and confusing. They ran out of coffee and tea on a regular basis and if you ask, they just sent you to the other end and hope for the best. We never ate in the dining rooms, we heard from to many people it was a two-hour affair and not worth the wait.
We were on a 10th floor balcony, and a few doors down a bucket was in the hallway because there was a leak dripping from the ceiling. We also were told by neighbors that their toilet did not work and they tried for two days to get someone to come and fix it.
The shopping on board was zero...same stuff and very pricey. Also with no casino, no bingo, and no shopping....not much to do onboard. But, this cruise is more a traveling hotel and your time in port took up most of your day anyway.