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Celebrity Constellation Review

4.5 / 5.0
1,807 reviews

Poorest Communication/Information Sharing with Passengers EVER experienced

Review for the Eastern Mediterranean Cruise on Celebrity Constellation
10+ Cruises • Age 50s

Rating by category

Value for Money
Public Rooms
Fitness & Recreation

Additional details

Sail Date: Jul 2023
Traveled with children

Chose this cruise for its itinerary and wanted to experience a Celebrity cruise, that while not considered a “luxury line”, is *supposed* to be a higher level/tier cruise line than target market competitors.


Celebrity established itself as the poorest/worst cruise line I’ve experienced well before I even boarded the ship! I spent well over two hours on the phone with at least two different (shore) CSR’s looking for very basic questions to be answered…like what nights were designated formal nights; and which exact night & time a special “Dinner with the Chef” experience was actually held, so that I could plan my daily schedule (on both port and sea days)…but was only told that guests who “booked” & pre-pad for the (non-refundable) experience would be advised of that info *after* boarding!?! Seriously?

Cabin Review

Exterior/window cabin (upgraded from interior).

Very dated & not well maintained…rust in bathroom fixtures.

(Exterior) Windows not cleaned- downgrades view that you paid for.

7 Helpful Votes
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