Costa Firenze Review

-- / 5.0
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13 reviews

Great cruise

Review for the Baltic Sea Cruise on Costa Firenze
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cruisingmatze
6-10 Cruises • Age 20s

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Sail Date: Jul 2023

We took a cruise with Costa Firenze in July 2023 from Kiel to North Europa (Denmark & Norway). It was our first cruise with Costa and we were a little bit sceptical as our last cruise with a italien cruise company (MSC) was a huge disappointment.

Embarkation in Kiel was really smooth, friendly stuff and everything great organized. Within 20 mins we were on Board. On Board we were welcomed by a crew member which explained to us in detail where to find what and answered our questions - thats pretty great! During the whole cruise we had no organizational issues, all pre-booked services were provided and it was all fine. We could also see that at reception there was never a queue which showed us that not much people hat questions or complaints. At our last MSC cruise there was always a queue of at least 30 mins waiting time.

Overall staff was very friendly on board. The food in the restaurant has its focus on italian dishes and the quality and taste was good. In buffet there were in rush hours long queues so we tried to avoid the buffet restaurant, but when we ate there the food was very good. We tried also speciality restaurants like Teppanyaki, which were really tasty and fun. We had a inside stateroom which was clean and had enough space. Beds were very comfortable and stateroom was cleaned properly every day.

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