Scenic Azure Review

4.5 / 5.0
87 reviews

Best Cruise yet with Scenic!!

Review for Europe River Cruise on Scenic Azure
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RetiredQA
2-5 Cruises • Age 60s

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Sail Date: Jun 2023

We left from Porto for an 8 day cruise. Ines and Filipe were great, knowledgeable guides of the areas we visited. Filipe always did an announcement before we embarked for any tour (which we never saw on any of the cruises before) and he was so organized when it came to having people on the buses. The younger tour guide, Renata - needs some more training as to how to guide with the older and slower moving seniors that were accompanying us on the day trips. Each day was interesting to visit, however I think the second last day of visiting Porto was a crazy rush - we had 2 tours in one day and we wanted to make sure we saw the 2 places we were interested in seeing when we signed up for them months ago. I think Scenic could have done a small day trip on the first day or in the morning of the second day before embarking to Regua or extend the river trip by 1 day. The meals that were prepared were just fantastic and the chef always came by to see how we liked the meals and enjoyed our feedback. The Restaurant Manager (Pedero) was a consummate professional ensuring we received daily menus for lunch and dinner due to my wife's food allergies and was always looking out for us to make sure we enjoyed the meals and the wines!! The Cruise Manager (Maria) was so friendly and always greeted us every day with an enthusiastic "Good Morning" and asked if we had any issues. Maria had helped us with a room issue - a neighbouring cabin had tripped a power circuit (no power), but she had it fixed within 15 minutes of our inquiry. The wait staff (especially Cindy) was so organised and by the second day at breakfast knew what we liked in terms of coffee and tea!! Cindy had a great sense of humour and was fun to interact with on a daily basis and made us feel at home and as valued guests; something that was sorely lacking in the last 2 cruises we took in 2022 and in 2019. Miguel who was the Enrichment Manager was a pleasure to deal with on a daily basis as well. He held fun events nightly; Flamenco dancers, Portuguese folk music performers, Portuguese language lessons and an event called, Dancing Under The Stars. He played all of our requests and kept us dancing until 11pm - we're not as young as we used to be....he even played a song for us that he remembered from the very first night of the cruise which was our first dance at our wedding. The people who were on the boat were from Portugal and loved their jobs and were very proud of their Portuguese heritage and showed us on the last night of the cruise by performing an old Portuguese folk song for us in the lounge. They were a wonderful crew and their hard work and love of the job was clearly seen every day. The Concierge Staff (so many) were very helpful with the questions we had, wake up call requests and the ARRIVE CAN application to make customs declarations go faster and smoother on our return to Canada.

Cabin Review

Best cabin we had in a long time - Black out blinds were on an automatic switch, blue light in the bathroom went on at night, the shower was larger than in past cruises too.

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