Pacific Explorer Review

4.0 / 5.0
188 reviews

You couldn't pay me to travel with P&O ever again!!!

Review for the South Pacific Cruise on Pacific Explorer
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ezza1234
6-10 Cruises • Age 60s

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Sail Date: May 2023

The Pacific Explorer, just like its sister ships in Australia, is a horrible old relic with rust everywhere and daggy old cabins - it really needs to be scrapped.

I had a terrible customer service retail experience where I was treated like an imbecile. I advised P&O of my awful experience through multiple channels, but have never received any acknowledgement of my complaint or an apology. I have subsequently cancelled an upcoming cruise with them as I am so disgusted with my experience and their lack of customer care.

In a positive note, the cruise activities were fine and the assistant cruise director was terrific.

Cabin Review

It was like staying at a Motel 6. Old, shabby, and outdated. Plastic showers curtains included at no additional cost.

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