Vision of the Seas Review

3.5 / 5.0
1,209 reviews

Great experience! RC’s Crew made it memorable for my family…

Review for the Eastern Caribbean Cruise on Vision of the Seas
2-5 Cruises • Age 50s

Rating by category

Value for Money
Public Rooms
Fitness & Recreation

Additional details

Sail Date: Jun 2023
Traveled with children

Overall it was a good cruise. A fair balance of port days (4) vs. days at sea (5). Food was always good (4/5), and service was exceptional (5/5). Embarkment and disembarkment were both smooth and extremely fast (ie. Only 20mins from our group’s calling on-board, down to our car at the port’s parking lot). The RC crew made it special, and memorable for my entire family (from our servers, to housekeeping up to the kids club and even security!). Entertainment was ok as, despite the limited activities on-board (ie. Due to ship’s small size). The climbing wall was the highlight for my family (and worth it!), and the Gaucho’s show was our favorite. Kudos to the cruise hotel director for running such a great service!

On the improvements side, the off-shore excursions team was little to no-responsive (after several ‘we’ll contact you’… that’d never happen). I’ve noticed the same answer a couple of times at the buffet -usually at breakfast or lunch-, when the waiting times became too long -or the server just forgot about us?- (>30mins!). The list of activities on the daily compass & RC app was either incomplete, or outdated. There was no mention of the visit to the bridge (or the engine room). We’ve requested both since our Day 1, but no one at the excursion desk seemed to know of their existence. During an underwhelming visit to the Galley (charged $49.99 p/p), we’ve met a couple who went into the bridge tour the day before (a Suite’s only perk?). When we asked the excursions crew, they had to excuse the Captain for being first indisposed, and then with a fully packed agenda over the last 3 days of our cruise.

I understand the hard work of accommodating for such a large variety of demands and needs, but considering the limited activities on-board, the ship operating officer’s crew should go the extra-mile to get closer to the passengers, and make their experience even more personal.

Cabin Review

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